State Farm® Insurance Agent Juan Claros
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Chari Ramos
November 10, 2026
5
out of
5
rating by Chari Ramos
"Excelente servicios y buenos precios..
Mi aseguradora de confianza siempre sera
State Farm 👏🏻"
Joyce Simpson
November 10, 2026
1
out of
5
rating by Joyce Simpson
"As noted in my previous feedback, my concern pertains not to the student discount itself, but to the lack of transparency from your representative regarding the mandatory underwriting verification process and the potential for quote adjustments. This critical information should have been disclosed at the time of the initial inquiry, rather than one month after the fact.
I am revising my review from five stars to two stars. On September 11, I was quoted $558.81 to add my son to my auto insurance policy, a figure that included a good student discount. Although I provided his transcripts, I was not informed that the quote was subject to underwriting approval or potential adjustment. On October 9, I received notification that my premium had increased because the underwriting department determined the discount did not apply, and I was expected to retroactively pay the difference. Had I been accurately informed of the underwriting process and the conditional nature of the quote, I would have explored other options. Furthermore, I was unable to speak with a manager when requested, as one was reportedly unavailable until October 12. I believe this constitutes misleading business practices; transparency regarding the underwriting process and the potential for rate changes is essential for maintaining customer trust. Which Juan Claros Statefarm has lost with me!
It wasn't explained that I would have to pay back the discount and the underwriting department had to approve. Next time be honest and upfront with your clients. If I had known at the time my son would have went elsewhere!
Thank you!"
We responded:
"Hello Joyce. Thank you for your positive review on your service with Alyssa! We are happy to hear that you have enjoyed your experience with us and would love to hear from you again soon! (Juan Claros Agency Team)
Updated response - 10/12
Hi Joyce, I reviewed your account regarding your son. You were advised that in order to receive a Good Student Discount on your new vehicle, His GPA would need to be above a 3.0. Unfortunately, this was not the case. All documentation/applications get reviewed by underwriting for accuracy. This discount has been removed from the time of inception since your son didn't qualify for the discount. We can gladly put it back on when a new transcript can be provided with GPA of 3.0 after this fall season. This was all explained to you regarding your account this last Friday by our Service Team. Our manager was out due to a family emergency. If you have any additional questions, please reach out to me at juan.claros.xmtd@statefarm.com
- Juan C."
Anthony One
November 9, 2026
5
out of
5
rating by Anthony One
"They are great. I have my cars and my houses insured with them. Lara especially has been very responsive to all my needs"
Daniel Lamb
November 4, 2026
5
out of
5
rating by Daniel Lamb
"Great insurance on customer service"
We responded:
"Hello, Daniel. Thank you so much for your five-star review! (Juan Claros Agency Team)
"
Malkia Zimbi
November 4, 2026
5
out of
5
rating by Malkia Zimbi
"Outstanding Customer Service!
I had an excellent experience with State Farm Insurance, thanks to Lara and Alyssa! They both have professionalism, kindness, patience, and exceptional customer service truly stood out. They were knowledgeable, attentive, and genuinely committed to making sure my needs were met. Lara and Alyssa represents the highest standard of customer care, and their dedication to excellence deserves recognition. Thank you, Lara and Alyssa for making my experience such a positive one. I highly recommend State Farm Insurance!"
We responded:
"Hello, Malkia. Thank you for your positive review on your experience with our agency! We hope to assist you again soon! (Juan Claros Agency Team)"
HERMES MOSCOSO
November 4, 2026
5
out of
5
rating by HERMES MOSCOSO
"David Fuentes provided spectacular service, very kind throughout, A1 highly recommended."
We responded:
"Hello Hermes. Thank you for leaving a review on your experience working with our representative David. We hope to assist you again soon! (Juan Claros Agency Team)"
Jay
November 4, 2026
5
out of
5
rating by Jay
"Daniel has great service."
We responded:
"Thank you, Jay, for your five star review on our agency! We appreciate you taking the time to leave a review. We hope to hear from you again soon! (Juan Claros Agency Team)"
Mauro Ramos
November 4, 2026
5
out of
5
rating by Mauro Ramos
"I had an amazing time with Daniel he was of great assistance and did an exceptional job."
We responded:
"Mauro, thank you for your positive review! We are glad to hear that you had a great experience with our representative Daniel. We hope to hear from you again soon! (Juan Claros Agency Team)"
Duckid
November 4, 2026
5
out of
5
rating by Duckid
"Daniel has great service!! Would highly recommend him."
We responded:
"Thank you, Duckid, for your five-star review! We appreciate hearing about your experience working with our representative Daniel, and we hope to hear from you again soon! (Juan Claros Agency Team)"
Cashif Pritchard
November 4, 2026
5
out of
5
rating by Cashif Pritchard
"Thanks for everything guys! The service was awesome. Special thanks to May for explaining everything throughout the claims process!"
We responded:
"Cashif, thank you for leaving a review on your experience with May! We hope to assist you again soon! (Juan Claros Agency Team)"
Yusman Martinez
November 4, 2026
5
out of
5
rating by Yusman Martinez
"Very good"
We responded:
"Yusman, thank you for your five-star review on our agency! (Juan Claros Agency Team)"
Maria luz Alvarez
November 4, 2026
5
out of
5
rating by Maria luz Alvarez
"Excelente servicio, sobre todo la,atención de Maydelis"
We responded:
"¡Gracias, María, por su reseña positiva! Hacemos nuestro mejor esfuerzo para brindar a cada uno de nuestros clientes el mejor servicio. (Juan Claros Agency Team)"
Maite Alvarez
November 4, 2026
5
out of
5
rating by Maite Alvarez
"Amazing service from May !"
We responded:
"Thank you, Maite, for your positive review! We are glad to hear that you had a great experience working with our representative May. Thank you again! (Juan Claros Agency Team)"
Tristan Paris
November 4, 2026
5
out of
5
rating by Tristan Paris
"Alyssa is very kind , patient , understanding and analytical as she saved me an arm & leg with my new car insurance policy , I can’t thank her enough !"
We responded:
"Thank you for taking the time to leave a review, Tristan! We are happy to hear that you had a positive experience with our representative Alyssa and that she was able to answer any questions you had on your policy. Thank you again! (Juan Claros Agency Team)"
Daxia Lizano
November 4, 2026
5
out of
5
rating by Daxia Lizano
"El servicio de State Form, siempre estupendo, pero la atención de Maydelis Sanchez es otro nivel, gracias por su ayuda, para entender los beneficios que ofrecen sus pólizas de auto, recomendado"
We responded:
"¡Daxia, gracias por su amable reseña! Estamos muy contentos de saber que Maydelis pudo explicarle sus coberturas y ofrecerle una excelente experiencia. ¡Gracias de nuevo! (Juan Claros Agency Team)"
Jorge
November 4, 2026
5
out of
5
rating by Jorge
"Very good the person I talk to and they help me so I just want to say the people there are amazing at their job"
We responded:
"Jorge, thank you so much for your review on our agency! We do our best to provide the best customer service for our clients. Thank you again, and we hope to assist you again soon! (Juan Claros Agency Team)"
Ariana Alvarenga
November 4, 2026
5
out of
5
rating by Ariana Alvarenga
"Kaitlyn Portillo Was so nice her customer service 10/10"
We responded:
"Thank you for your five-star review, Ariana! We appreciate you taking the time to leave a review on your experience with our representative Kaitlyn. We hope to hear from you again soon! (Juan Claros Agency Team)"
Dymonde Sanders
November 4, 2026
5
out of
5
rating by Dymonde Sanders
"I had a wonderful experience working with this Alyssa! She was professional, knowledgeable, patient, and extremely helpful throughout the entire process. She took the time to answer my questions, explain my options, and ensure I felt comfortable and informed every step of the way. Her excellent customer service and attention to detail truly made a difference. I appreciate their dedication and would highly recommend them to anyone looking for a great insurance experience!"
We responded:
"Thank you for your kind review on your experience working with Alyssa, Dymonde! We are thrilled to hear that Alyssa was attentive to your needs and made sure that you understood your coverages. We strive to make sure that our clients have a great experience working with us but also have a better understanding of their policies and are comfortable with their coverages. Thank you again for your review! (Juan Claros Agency Team)"
Anaily
November 3, 2026
5
out of
5
rating by Anaily
"i just recently got a new car and needed to find a good price for insurance with the best coverage. Maydelis was my agent. she was INCREDIBLE! she got me the best price and was soooo sooo kind and patient. she explained everything to me in a way that i could understand as a new car owner. i couldn’t be more grateful. THANK YOU AGAIN <33"
We responded:
"Hello, Analily. Thank you for taking the time to leave a review for our agency! We are glad to hear that Maydelis was able to provide you with a great experience and made you feel more at ease with your new auto policy. We are grateful for you leaving a review, and we hope to assist you again soon! (Juan Claros Agency Team)"
Dilcia Menbreno
November 3, 2026
5
out of
5
rating by Dilcia Menbreno
"Me atendió Katlyn Ramirez y ella fue muy amigable y profesional agradezco tanto su ayuda muy buena atención al cliente le doy 10 de 10"
We responded:
"¡Gracias por su amable reseña, Dilcia! Nos alegra saber que Kaitlyn pudo brindar un servicio excelente. ¡Gracias de nuevo! (Juan Claros Agency Team)"
Marie Ramirez
November 3, 2026
5
out of
5
rating by Marie Ramirez
"Kaitlyn Portillo at State Farm was amazing! She was very friendly, professional, and helpful. She made getting my insurance easy and stress-free. Excellent customer service! Highly recommend her!"
We responded:
"Hello, Marie. Thank you for your five-star review on our agency! We are thrilled to hear that Kaitlyn was able to provide you with excellent, stress-free service. We hope to assist you again soon! (Juan Claros Agency Team)"
Nicole Caraffa
November 3, 2026
5
out of
5
rating by Nicole Caraffa
"Alyssa is the most patient, professional and helpful with getting the best rate possible."
We responded:
"Thank you for your five-star review on your experience, Nicole! We are very glad to hear that Alyssa was able to take care of your insurance concerns. Thank you again! (Juan Claros Agency Team)"
charles patterson
November 3, 2026
5
out of
5
rating by charles patterson
"Alyssa help me time and time again on my policy she’s a great agent"
We responded:
"Charles, thank you for your review on your experience working with Alyssa! We are happy to know that Alyssa was able to assist you with your policies, and we hope to hear from you again soon! (Juan Claros Agency Team)"
Enrique Blanco
November 3, 2026
5
out of
5
rating by Enrique Blanco
"Es un buen servicio los trabajadores Te tratan bien hablé con Kaitlyn Portillo me explicó bien todo se los recomiendo"
We responded:
"Hola Enrique. ¡Gracias por tomarse el tiempo de dejar una reseña sobre nuestra agencia! Nos alegra saber que Kaitlyn pudo asistirle con sus inquietudes de seguro. ¡Esperamos tener noticias suyas nuevamente pronto! (Juan Claros Agency Team)"
Hector Quinones
November 3, 2026
5
out of
5
rating by Hector Quinones
"Servio excepcional 💯 recomendado"
We responded:
"¡Gracias por su reseña de cinco estrellas, Héctor! Nos complace brindarle un excelente servicio, y esperamos tener noticias suyas nuevamente pronto. (Juan Claros Agency Team)"